Information We Collect

When you use our event budget planning platform, we collect several types of information to provide you with personalised services. This includes information you provide directly and data we gather automatically through your use of our platform.

Personal Information You Provide

Automatically Collected Information

Our platform automatically collects certain technical information to improve your experience and ensure our services function properly.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our event budget planning services. Your data helps us create a more personalised and effective experience.

We may also use aggregated, de-identified data to develop new features and understand how our services are used across different regions and event types. This helps us better serve the Australian event planning community.

Information Sharing and Disclosure

We take your privacy seriously and limit how we share your personal information. We never sell your data to third parties for marketing purposes.

Service Providers

We work with trusted third-party companies to help deliver our services:

Legal Requirements

We may disclose your information when required by Australian law or to protect our rights, property, or safety, or that of our users or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You would be notified of any such change via email or prominent notice on our platform.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information. We're committed to helping you exercise these rights easily and effectively.

Access and Correction

You can access and update most of your personal information directly through your account settings. For information you can't access directly, contact us and we'll provide it within 30 days.

Data Deletion

You can request deletion of your personal information by contacting our privacy team. We'll process your request within 30 days, though some information may be retained for legal or legitimate business purposes.

Marketing Communications

You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or updating your communication preferences in your account settings.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

Technical Safeguards

Administrative Safeguards

Our team follows strict protocols for accessing and handling personal information. Staff receive regular privacy training and sign confidentiality agreements.

While we implement strong security measures, no system is completely secure. We encourage you to use strong passwords and keep your account information confidential.

Data Retention and Storage

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Retention Periods

Data Location

Your data is primarily stored on secure servers located in Australia. Some data may be processed by our service providers in other countries with adequate privacy protections, including the United States and European Union.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform and provide personalised services.

Types of Cookies We Use

You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

Third-Party Services

Our platform integrates with various third-party services to provide comprehensive event planning capabilities. Each service has its own privacy policy governing how they handle your information.

We carefully select these partners based on their privacy practices and data protection standards. However, we recommend reviewing their privacy policies to understand how they handle your information.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. We'll notify you of significant changes through email or prominent notices on our platform.

Minor changes may be posted without additional notice, so we encourage you to review this policy regularly. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Your continued use of our platform after policy changes constitutes acceptance of the updated terms. If you disagree with changes, you can close your account at any time.